Operations & Administration Manager (Iraq)

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Location: Iraq - Erbil

Address: Erbil,

Job Type: Full-Time

Posting Date: 01/27/2026

POSITION DESCRIPTION
The Operations & Administration Manager oversees day-to-day administrative and operational functions of Amideast Iraq in support of its programs and staff. Amideast operates in Erbil and Baghdad, and this role supports both locations under the direction of the Country Director.

Key responsibilities include office management, procurement, human resources administration, coordination with finance and IT teams, supervision of support staff, and liaison with government authorities. The Operations & Administration Manager works closely with headquarters and regional support teams and may represent Amideast in routine administrative and vendor matters as delegated. Travel within Iraq may be required, subject to security conditions.

RESPONSIBILITIES
Office and Administration
• Manage office operations, including legal registration and renewals, landlord coordination, and liaison with legal and service providers
• Ensure facilities are safe, functional, and professionally maintained
• Manage procurement of goods and services in accordance with organizational policies
• Maintain supplier and asset records
• Supervise customer service and custodial staff
• Serve as the local administrative focal point for IT coordination and asset tracking
• Coordinate administrative matters with relevant government authorities
• Support implementation of IT security and access procedures as directed
• Maintain a risk management system for all Iraq country office staff to ensure timely communications and information sharing

Human Resources Administration
• Maintain personnel records and HR documentation
• Coordinate staff insurance and benefits administration
• Support recruitment and onboarding, including interview coordination and preparation of draft contracts for approval
• Track staff leave and attendance
• Prepare monthly payroll documentation for review and processing
• Prepare all documentation regarding employee and consultant engagements and vendor agreements for presentation to the Country Director and HQ approval

Finance and Budget Support
• Support preparation and monitoring of operational and program budgets
• Serve as liaison with the Regional Finance Team on financial matters
• Prepare payment documentation, receipts, and vouchers for approval and submission
• Support salary processing and benefit administration
• Coordinate routine banking activities under Country Director direction
• Participate in joint cash counts as required
• Allocate shared costs across projects in coordination with finance teams

QUALIFICATIONS AND SKILLS
• Bachelor’s degree in business administration, management, finance, or a related field
• Minimum of five (5) years’ experience in operations, administration, or office management, preferably with an international or nonprofit organization
• Experience with procurement, HR administration, and financial documentation
• Strong organizational and recordkeeping skills
• Proficiency in Microsoft Office and standard administrative systems
• Excellent English proficiency (spoken and written)
• Native proficiency in Sorani Kurdish
• Professional proficiency in Arabic preferred
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and deadlines in a fast-paced, results-oriented environment
• High level of integrity and attention to detail
• Demonstrated ability to function effectively in a team-based organizational environment

 

WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).
• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone

Occasional business travel may be needed to support the programs as needed.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.