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Amideast Site | Job Openings |
Amideast is a leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. Founded in 1951, Amideast in its early years focused on promoting U.S. study to students in the MENA region and managing U.S. scholarships and exchanges such as the flagship Fulbright Foreign Student Program.
English Language Program Specialist (Egypt) | Apply For This Job |
| Location: Egypt - Cairo | Address: Cairo, | Job Type: Full-Time | Posting Date: 10/07/2025 |
COMPANY DESCRIPTION
An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.
POSITION DESCRIPTION
The Program Specialist provides comprehensive administrative support to the English Language Department for corporate English Language (EL) programs, encompassing both online and in-person formats. This role is responsible for ensuring the accuracy, timeliness, and quality of program activities, services, and reporting. In collaboration with the EL Department, the Program Specialist contributes to the continuous improvement of program operations, enhancing overall efficiency and ensuring an exceptional experience for all participants.
RESPONSIBILITIES
• Report to corporate clients on sessions delivered and attendance
• Coordinate English language closed classes schedules for corporate clients
• Conduct site visits for corporate classes and oversee the logistical, administrative, and operational aspects of the training
• Inform Sales Manager of corporate numbers to track purchase orders
• Issue a request for invoice to Finance department on monthly basis and before the end of each month provide necessary back-up documentation
• Responsible for extracting the scores of the students & upload it to SharePoint
• Responsible for requesting packs from Marketing per term based on registration
• Responsible for requesting material access for PMP classes from Headquarters
• Administer placement tests (PT) to assess participants’ skill levels and determine appropriate class placements
• Group participants into classes based on their placement test results and distribute them accordingly
• Create and maintain an archiving system on SharePoint for all documentation related to corporate programs
• Responsible for procurement, administrative, and logistical support for training accommodation and travel arrangements along with other administrative tasks for corporate clients when needed
• Responsible for scheduling online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participants
• Responsible for creating and sending Zoom link and/or classroom assignment and other logistics to teacher and the student in private tutoring sessions
• Responsible for creating Whatsapp group and adding the students for corporate closed classes
• Relay participant and clients’ inquiries, comments, and suggestions to the Program Lead
• Communicate regularly via email, WhatsApp, and telephone with participants for all programs to provide updated information about program/training components, contents and arrangements
• Oversee EL WhatsApp groups to ensure accurate and timely information is shared with all participants for all programs
• Upload Amideast classes, quizzes and training materials for all programs on Learning Management System (LMS)
• Collect and organize pay sheet documents for trainers and instructors to be reviewed by Senior Academic Coordinator and approved by English Language & Training Programs Manager
• Support in observing evening classes when needed
• Develop and maintain a detailed schedule for classes, ensuring alignment with classroom availability and teacher schedules
• Assign available teachers to classes based on their expertise and availability
• Monitor and manage classroom allocations to avoid conflicts and ensure smooth operations
• Track and record attendance for both teachers and participants on a regular basis
• Open and manage online quizzes, track participants’ performance, and ensure marks are recorded accurately
• Follow up with participants and teachers regarding attendance issues or performance concerns
• Coordinate with the administration department to create and distribute certificates for participants upon course completion
• Follow up with customers to provide attendance and technical reports as required
• Conduct surveys with clients and participants to gather feedback and improve program quality
• Update the program tracker sheet on a weekly basis to reflect progress, attendance, and other key metrics
• Support the EL Lead in issuing invoices for corporate clients and ensure they are shared with the finance department for timely collection
• Ensure all program activities are aligned with organizational policies and requirements
• Address any technical or logistical issues that arise during the program
• Maintain clear and organized records of all program-related activities, including attendance, performance, and financial data
• Provide regular updates to stakeholders on program progress and any challenges encountered
• Observe evening classes
• Assist with grants when needed
• Other duties as assigned
QUALIFICATIONS AND SKILLS
Required
• Bachelor’s degree
• 2+ years of work experience
• Knowledge of or experience in development programs
• Excellent professional communication skills (written and oral)
• Excellent command of MS Office, especially Word, Excel, and PowerPoint
Preferred
• Very good organizational skills
• Ability to multi-task, and work both as a team and independently
• Ability to work under pressure
• Detail-oriented
• Excellent command of English with TOEIC score of 700 minimum and excellent command of Arabic (written and oral)
WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis) .
• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.