Exchange Program Specialist (Egypt)

COMPANY DESCRIPTION

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION

The Exchange Program Specialist will support the Scholarship and Exchange Department in the administration of various grants and service for a fee program. S/he will provide scholarship assistance as well as conduct day-to-day activities within the department, most importantly certification service, and provide up-to-date information about the Egyptian educational system to institutional members and university representatives. S/he will also assist the management in overseeing the implementation of all grant programs and handling program details while ensuring customer satisfaction. The Exchange Program Specialist may also support several different projects across departments based on business need.

RESPONSIBILITIES

Tasks and responsibilities for this position include, but are not limited to, the following:
• Work with public and private academic institutions and organizations to distribute information about exchange programs
• Assist the Exchange Manager and Program Lead in the implementation of all grant programs and handling program details while ensuring customer satisfaction
• Collaborate in the development of new exchange program concept papers and proposals that serve Amideast's mission, vision, and values for Egypt
• Contribute in the department strategic planning, goal setting and annual budget preparation as required
• Prepare and submit accurate and timely technical, statistical, and financial reports to partners, donors, and to Amideast HQ budget for all exchange programs as required
• Coordinate with Amideast HQ, Amideast Alexandria, and other Amideast Field Offices as needed
• Review applications for completeness and eligibility and facilitate application review to identify semifinalists
• Handle logistics for pre-departure orientations on selected programs
• Communicate and update the Exchange programs alumni database
• Organize alumni events with Exchange department staff and other required parties
• Provide logistical support on the Study USA College Fair
• Respond to inquiries from prospective exchanges programs participants
• Contribute in identifying, screening, and orienting participants about the various exchange programs
• Arrange interviews of semifinalists and finalize interviews logistics
• Communicate regularly via email and telephone with the finalists to provide updated information about program contents and arrangements
• Prepare and disseminate pre-departure briefing materials to finalists and follow up on the visa application process in a timely manner
• Maintain department processes in an efficient and effective manner
• Collaborate positively with other Amideast departments (Education and Training, Testing, Customer Service)
• Maintain active networks with local and international organizations and institutions involved in exchange programs and keep abreast of changes and developments in Egyptian public and private education to identify opportunities for Amideast
• Provide administrative and logistical support for exchange programs including making housing arrangements and other administrative tasks when needed
• Register clients in the various in office information sessions
• E-market for the Exchanges services among the exchange programs alumni

QUALIFICATIONS AND SKILLS

Required
• Bachelor’s degree and minimum three years of experience in a relevant field
• Excellent written and oral English and Arabic communication skills
• Excellent oral and written communication and interpersonal skills
• Excellent Computer literacy in MS Office
• Ability to organize and maintain large amount of detailed information
• Ability to multi-task and prioritize responsibilities
• Ability to work independently with minimal supervision and accept responsibility

Preferred
• Undergraduate degree from a U.S. or Canadian university
• Project Management Professional Certification (PMP)
• Previous experience/Knowledge in the American education system
• Post-graduate studies
• TOEIC score of 750 or equivalent

WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a temporary or hybrid basis) 

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.