Program Manager (UAE)

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Location: UAE-Dubai/Abu Dhabi

Address: UAE-Dubai/Abu Dhabi

Job Type: Full-Time

Posting Date: 01/15/2025

POSITION DESCRIPTION

The Program Manager is a key team member of Amideast UAE and is responsible for the day-to-day management of all grant-funded and sponsored education, training, and professional development programs and activities featured in the program portfolio. The incumbent is responsible for ensuring that all technical, financial, and administrative aspects of each program is handled in a timely manner including the provision of quality training, the engagement of competent subject matter expert trainers, and the development and implementation of quality curricula. S/he is also responsible for ensuring that a solid M&E system is in place for each program to assess knowledge gains, to capture participant feedback, etc. In addition, s/he is responsible for ensuring that all required technical and financial reports are submitted to the client and to HQ in a timely manner.

The Program Manager requires occasional in-country travel to Amideast’s branch offices and to project sites to monitor programs that are implemented across UAE.

RESPONSIBILITIES

Business Development & Implementation
• Manage all grant-funded programs and activities in a high-quality and timely manner
• Develop all activities related to training courses in various topics in coordination with the Country Director 
• Support the Country Director in drafting and/or editing technical proposals and budgets
• Ensure the development and implementation of quality curricula in coordination with the Country Director 
• provide quality training, the engagement of competent subject matter expert trainers
• Serve on selection panels for scholarship and exchange programs, as required 
• Develop the Request for Proposal (RFP) responses structure and secure Country Director approval 
• Create program budgets and narratives for all RFP responses
• Re-write/edit proposal responses typically involving contributions from sales, marketing, technical/product teams, training as required, and delivering completed written proposal responses against agreed RFP deadlines, escalating issues as required
• Lead sessions with bid/proposal team members and key stakeholders

Monitoring & Evaluation
• Develop systems to track, monitor, and evaluate all grant-funded programs and activities
• Conduct meetings with each team to monitor progress, budget adherence, and coordinate activities for the coming month
• Create a monitoring program budgets to ensure that all programs and activities are implemented within approved budgets in coordination with finance team

Compliance & Reporting
• Adhere to approved & budgeted work plans
• Comply with procurement and other grant-specific terms and conditions
• Comply to deadlines by timely submission of programs reports
• Ensure proper and thorough documentation of activities
• Ensure that all required technical and financial reports are submitted to the client and to HQ in a timely manner

Coaching & Networking
• Provide coaching and identifies professional development needs for all team members to ensure annual goals are met
• Supervise program teams, workforce development, and cultural programming
• Develop and manage a network of subject matter experts proactively

QUALIFICATIONS AND SKILLS

Required
• Bachelor’s degree in International Development, Education, or a related field
• A minimum of 5 years of professional work experience in the fields of education and training
• Demonstrated experience in the design, development, implementation, and evaluation of academic readiness and workforce development programs
• Excellent professional communication skills (written and oral)
• Excellent command of MS Office, especially Word, Excel, and PowerPoint
• Exemplary organizational skills
• Ability to multi-task and to work both as a member of a team and on an independent basis
• Demonstrated business development experience, including writing technical proposals, preparing budgets, and designing results-oriented training solutions
• Ability to work under pressure
• Detail-oriented
• An advanced level of proficiency in both written and spoken English and Arabic

Preferred
• Master’s degree in International Development, Education, or a related field
• English Language Teaching Certificate
• Demonstrated work experience in the United Arab Emirates and/or the GCC

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office:
• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
• Other (Specify if any)

Up to 40% of business travel may be needed to support programs as needed.

The physical demands and work environment that have been described is representative of those an employee encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.