COMPANY DESCRIPTION
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION
Amideast seeks a highly motivated individual who is willing to join the testing team and provide service on an as needed, hourly basis. The Test Center Administrator/Proctor will oversee test administrations at locations throughout the UAE under the guidance of the Test Center Manager and a Test Center Supervisor.

RESPONSIBILITIES

• All TCAs must complete mandatory TCA training, which includes trainings and a certification quiz
• Read and understand all test administration manuals
• Execute duties as outlined in the above manuals, with particular emphasis on test security
• Manage test candidates from arrival through dismissal, including check-in
• Actively monitor test candidates throughout the session
• Conduct various test security measures during the test session
• Count and monitor all test materials, as outlined in the administration manual
• Manage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidance

QUALIFICATIONS AND SKILLS
Required

• All TCAs must complete mandatory TCA training, which includes trainings and a certification quiz
• Bilingual (Arabic and English)
• Minimum Educational level: High school Diploma
• Read and understand all test administration manuals
• Execute duties as outlined in the above manuals, with particular emphasis on test security
• Manage test candidates from arrival through dismissal, including check-in
• Actively monitor test candidates throughout the session
• Conduct various test security measures during the test session
• Count and monitor all test materials, as outlined in the administration manual
• Manage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidance
• Strong attention to detail
• Ability to work under pressure
• Flexibility to travel throughout the UAE on various days and times—schedule will change depending on needs 

Preferred

• One to two years customer service-related experience required
• UAE driving license with own car
• Bachelor’s degree

WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone

Up to 40% business travel may be needed to support test sessions as needed. 

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.