The Customer Service Unit is the focal point of Amideast, serving customers’ needs and cross-sell Amideast services. The Customer Service Specialist handles walk-ins/Online customers applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideast. S/he provides customers assistance, receive their requests and work accordingly to deliver targets needed. The Customer Service Specialist is also accountable for courses/tests registrations, making outbound calls either for upselling or surveying purposes, the countdown of bookstore, and sell Amideast services and make sure they reach more customers as possible. Handles other tasks assigned by the Senior Customer Service Supervisor.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 10/20/2025 |
Under the administrative supervision of the Senior Manager for Programs and Partnerships, the incumbent provides assistance in managing the English language, professional skills training, test preparation, and overall implementation and administrative operations of Amideast’s English Language programs as well as other donor-funded development, workforce, and youth-focused programs. S/he supports the marketing activities & development efforts of the department, leads curriculum development & assessment planning under the guidance of the Senior Manager for Programs and Partnerships, the Country Director, and Amideast’s regional experts, supports strategic field office objectives through cross-departmental coordination, performance evaluation of team staff and developing business plans, proposals, and business positioning in line with market trends and projected funding opportunities.
| | Location: Jordan - Amman Address: Amman, Job Type: Full-Time Posting Date: 08/03/2025 |
Amideast/Jordan is seeking to procure the services of 8 native-English speaking instructors to conduct English Language training courses for the duration of 24-months. The training will include language and skills development program and will be implemented in three difference locations within Jordan. The ideal candidates will be willing and able to live in Jordan for up to 24 months and will be responsible for teaching up to 25 hours per week using accredited English language curriculum and materials. Amideast will cover the travel, housing, and internal transportation. This is not a family post.
| | Location: Jordan - Amman Address: Amman, Job Type: Adjunct Posting Date: 04/22/2025 |
Amideast/Tunisia seeks English-speaking university graduates, with TEFL certification and relevant teaching experience to join our exceptional team of English Language Instructors. Our English Language Instructors utilize learner-centric methods to provide instruction in General English, Business English, Test Preparation, and English for Specific Purposes (Medical, Legal, Aviation, etc.) to classes of 12-16 students. Amideast provides English Language training to young learners and adults alike, as well as customized off-site classes to a variety of corporate and institutional clients. Our public and contract courses run year-round, with peak periods in the afternoons, evenings, and weekends.
| | Location: Tunisia Job Type: Adjunct Posting Date: 02/07/2025 |
Amideast/Tunisia seeks English-speaking university graduates, with TEFL certification and relevant teaching experience to join our exceptional team of English Language Instructors. Our English Language Instructors utilize learner-centric methods to provide instruction in General English, Business English, Test Preparation, and English for Specific Purposes (Medical, Legal, Aviation, etc.) to classes of 12-16 students. Amideast provides English Language training to young learners and adults alike, as well as customized off-site classes to a variety of corporate and institutional clients. Our public and contract courses run year-round, with peak periods in the afternoons, evenings, and weekends.
| | Location: Tunisia - Sousse Address: Sousse, Monastir Job Type: Adjunct Posting Date: 02/07/2025 |
The Program Specialist provides dedicated administrative and operational support to the English Language Department in the delivery of corporate English Language (EL) programs, including both online and in-person offerings. This position plays a key role in maintaining the overall quality and integrity of programs by ensuring the accurate and timely execution of program activities, services, and reporting. The Program Specialist collaborates closely with departmental leadership and staff to enhance program effectiveness, improve operational efficiency, and uphold a high standard of service for all participants.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 10/07/2025 |
The English Language Program Lead is responsible for managing the English language portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for fee-for-service courses S/he is responsible for the oversight of all Cairo English language and test prep public classes, in addition to Cairo’s English language corporate clients. S/he will be responsible for ensuring the quality of the EL classes at Amideast Cairo and reporting results of development interventions to the EL Program Manager in Cairo. The English Language Programs Lead will also work closely with staff in Amideast’s Alexandria office, the Amideast Regional Director of English Language Programs, the Regional Monitoring and Evaluation Director, and staff in other departments.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 11/04/2025 |
To plan, organize and implement an engaging instructional program in a learning environment that guides and encourages students to develop their English language skills.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Part-Time Posting Date: 12/13/2021 |
The Test Center Administrator (TCA) in Prometric centers leads the computer-based test center environment, plays a critical role in the protection of our clients’ intellectual property, and ensure the integrity of tests delivered in Prometric centers.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 10/01/2025 |
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