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Amideast Site | Job Openings |
Amideast is a leading American non-profit organization engaged in international education, training and development activities in the Middle East and North Africa. Founded in 1951, Amideast in its early years focused on promoting U.S. study to students in the MENA region and managing U.S. scholarships and exchanges such as the flagship Fulbright Foreign Student Program.
Senior Sales Operations Specialist | Apply For This Job |
| Location: Egypt - Cairo | Address: Cairo, | Job Type: Full-Time | Posting Date: 04/18/2024 |
COMPANY DESCRIPTION
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.
POSITION DESCRIPTION
The incumbent will be responsible for data management and administration within the sales and marketing team by collecting and maintaining contact data and reporting on sales orders to build and refine Amideast's database and catalog of clients while drafting client offers per corporate sales' client requests.
RESPONSIBILITIES
• Manage sales and marketing data by maintaining an updated database of existing and prospective customers’ contacts, using different data collection tools and sources and maintain all letters of agreements, customer-related offers and contracts for the business development database
• Develop corporate proposals and contracts for Amideast's corporate clients
• Conduct sales analysis reports on a daily, weekly and monthly basis
• Contribute in the market analysis, customer, and competitive information to support business development in setting new product pricing and managing prices of existing services
• Centralize invoices and sales orders database for all services and oversee collection with the Finance Department
• Track sales targets of the sales team and provide data reports and analysis on achievements versus Target and sales forecasting
• Follow up and coordinate sales operation within the office
• Support in the creation of agreements with the Authorized Distributors (ADS) and Outsourced Service providers (OSPS) by collecting data regarding their sales and reporting on the performance
• Conduct online search for prospective clients and donors to update the database
• Work closely with the Customer Service Department to extract contact details from the ProClass system (client management system)
• Handle all ProClass system processing for corporate customers
• Follow up on client activation and registration with the Testing and Education Departments
• Meet with customers as needed
• Collaborate with the marketing team as an Amideast representative during events and fairs
• Perform other administrative tasks within the department upon the request
QUALIFICATIONS
Required:
• Bachelor of Business Administration, Economics, or Communications
• Exceptional English and Arabic writing skills
• Excellent writing, editing, presentation and communication skills
• Fast and efficient data management skills
• Strong attention to detail
• High proficiency with Microsoft Office (Outlook, Word, and Excel) and database experience
• Strong organizational and coordination and office support skills
• Ability to maintain schedules and timelines
• Team player
Preferred:
• Minimum TOIEC score of 650 or equivalent
• Sales and marketing experience
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full-time, temporary, or hybrid basis)
• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
The physical demands and work environment that have been described is representative of those employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.