The Customer Service Specialist is the focal point of Amideast, serving customers’ needs and selling Amideast services. The Customer Service Specialist handles walk-ins applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideast and sell Amideast services. S/he provides customers assistance, receive their requests and carries the necessary steps to fulfil those requirements. The Customer Service Specialist is accountable for courses/tests preparation registrations, books inventory and sales, and informs customers of all Amideast offerings where appropriate. The incumbent of the position will be responsible for achieving the department monthly sales targets as assigned by the direct supervisor.
| | Location: Egypt - Alexandria Address: Alexandria, Job Type: Full-Time Posting Date: 01/06/2026 |
The Customer Service Unit is the focal point of Amideast, serving customers’ needs and cross-sell Amideast services. The Customer Service Specialist handles walk-ins/Online customers applying Amideast policy and regulations and offers a professional service to elevate customer experience at Amideast. S/he provides customers assistance, receive their requests and work accordingly to deliver targets needed. The Customer Service Specialist is also accountable for courses/tests registrations, making outbound calls either for upselling or surveying purposes, the countdown of bookstore, and sell Amideast services and make sure they reach more customers as possible. Handles other tasks assigned by the Senior Customer Service Supervisor.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 10/20/2025 |
The Cybersecurity and Data Protection Officer’s role is to ensure the secure operation of on-premise and hosted computer systems, servers, and network connections. This includes checking server and firewall logs, scrutinizing network traffic, establishing and updating virus scans, and troubleshooting. The incumbent will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion, and conduct user activity audits where required, work with cloud vendors and evaluate their security practices, and ensure Amideast’s compliance with required cybersecurity standards.
| | Location: Middle East North Africa Region Address: , Job Type: Full-Time Posting Date: 12/08/2025 |
The English for Specific Purposes (ESP) Trainer is responsible for designing and delivering specialized English language training programs tailored to specific professional, academic, or industry needs. The trainer will help learners develop practical English skills relevant to their field of study or work.
| | Location: Egypt - Cairo Address: Cairo, Posting Date: 12/17/2025 |
The English Language Program Lead is responsible for managing the English language portfolio for the Amideast/Egypt office in Cairo, which features English language offerings for fee-for-service courses S/he is responsible for the oversight of all Cairo English language and test prep public classes, in addition to Cairo’s English language corporate clients. S/he will be responsible for ensuring the quality of the EL classes at Amideast Cairo and reporting results of development interventions to the EL Program Manager in Cairo. The English Language Programs Lead will also work closely with staff in Amideast’s Alexandria office, the Amideast Regional Director of English Language Programs, the Regional Monitoring and Evaluation Director, and staff in other departments.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 11/04/2025 |
To plan, organize and implement an engaging instructional program in a learning environment that guides and encourages students to develop their English language skills.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Part-Time Posting Date: 12/13/2021 |
The Grant Program Specialist provides direct support to the English Language Department focusing on grant projects. The Grant Program Specialist supports in ensuring overall quality programs by ensuring timely and accurate program activities, services, and reporting throughout the duration of the program. The Grant Program Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best possible way. S/he coordinates all logistical activity and reports to the Grants Program Lead on any delays. S/he develops all required reports and works closely with and supervises the Field Coordinators, program assistants and interns
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 12/18/2025 |
The Graphic Designer will handle social media posts, reels, short-form videos, flyers, and giveaway designs on a consulting basis.
| | Location: Egypt - Cairo Address: Cairo, Posting Date: 12/17/2025 |
The IT and Admin Specialist plays a dual role in ensuring the effective functioning of both the IT infrastructure and administrative facilities. This position is responsible for maintaining a reliable and secure IT environment and ensuring efficient office administration and facilities management. The role requires hands-on technical support, coordination with multiple departments, and proactive problem-solving to support staff, clients, and internal operations.
| | Location: Egypt - Alexandria Address: Alexandria, Job Type: Full-Time Posting Date: 12/15/2025 |
| | Location: Jordan - Amman Address: Amman, Posting Date: 01/12/2026 |
The Professional Skills Trainer is responsible for delivering engaging and practical training sessions that develop participants’ workplace and interpersonal skills. The Trainer will design and facilitate learning programs focused on enhancing professional effectiveness, communication, and career readiness.
| | Location: Egypt - Cairo Address: Cairo, Posting Date: 12/17/2025 |
The Program Specialist provides direct administrative support to the English Language (EL) Department for EL corporate programs, including online and in-person educational programs. The EL Program Specialist supports in overall quality of programs by ensuring timely and accurate program activities, services, and reporting. The EL Program Specialist works with the EL Department to help improve the quality and efficiency of the programs while serving participants in the best way possible.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 01/12/2026 |
We are seeking a creative, forward-thinking, and organized professional to represent Amideast in the State of Qatar. The preferred candidate will be currently based in Qatar and have existing professional contacts in the Qatari business, academic, and philanthropic communities. You will assist in establishing and overseeing the local operations of Amideast, develop and maintain relationships with key partners and stakeholders especially from the business and academic communities, and ensure compliance with local regulations. The position will report to the Vice President of Development and External Engagement at Amideast Headquarters in the US, will represent the organization at events, and will spearhead new business and program initiatives. The Qatar Country Representative will also be responsible for monitoring market trends, identifying growth opportunities, and troubleshooting operational challenges. This position requires a balance of demonstrated strategic thinking, marketing and outreach experience, hands-on program and personnel management skills, and an entrepreneurial mindset.
| | Location: Qatar Job Type: Full-Time Posting Date: 12/16/2025 |
The Systems Administrator’s role is to ensure the stability, integrity, and efficient operation of the in-house/cloud information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all corporate software and associated operating systems. The Systems Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of Information Technology (IT) systems investments. This individual will also mentor and provide guidance to the IT staff.
| | Location: Middle East North Africa Region Address: , Job Type: Full-Time Posting Date: 01/09/2026 |
The Test Center Administrator (TCA) in Prometric centers leads the computer-based test center environment, plays a critical role in the protection of our clients’ intellectual property, and ensure the integrity of tests delivered in Prometric centers.
| | Location: Egypt - Cairo Address: Cairo, Job Type: Full-Time Posting Date: 10/01/2025 |
The TOEFL Instructor is responsible for delivering high-quality TOEFL preparation courses to help students achieve their target scores. The Instructor will design lesson plans, teach TOEFL skills, assess student progress, and provide constructive feedback aligned with TOEFL iBT standards.
| | Location: Egypt - Cairo Address: Cairo, Posting Date: 12/17/2025 |
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